Big League Clean LLC Privacy Policy

This Big League Clean LLC Privacy Policy (“Privacy Policy”) describes how we collect information when you visit or use www.bigleagueclean.com, mobile applications, and other online services (collectively, the “Online Services”) that link to this Privacy Policy. This Privacy Policy applies to the Online Services as well as any personal information collected offline. The Online Services may contain links to third-party websites. Big League Clean LLC is not responsible for the content of those third-party websites or the privacy practices of those websites. We recommend that you review the privacy policies of each website you visit.

The Online Services are intended for a United States audience. If you are located outside the United States, please do not use the Online Services, as the personal information practices and the terms of this Privacy Policy may not comply with foreign law.

The terms “Big League Clean,” “we,” “us,” or “our” refer to Big League Clean LLC, and “you” refers to an individual who visits our Online Services, excluding business entities or individuals outside the United States.


Categories of Information Big League Clean Collects

We collect your personal information to provide and continually improve our services. Here are the types of personal information we collect:

Information You Give Us:

We receive and store any information you provide in relation to the Online Services. Examples of what we collect include, but are not limited to:

  • Contact information, including your name, address, phone number, and email address.
  • Other personal information submitted through the Online Services, including inquiries and questions.
  • Information about your transactions and experiences with Big League Clean, such as survey responses and feedback.
  • Information gathered during the service application process, including business information (if applicable).

Automatic Information:

We automatically collect and store certain types of information when you interact with our Online Services, including data about your usage and interaction with our services. This may include:

  • The Internet Protocol (IP) address used to connect your device to the internet.
  • Login details, email address, and passwords.
  • Device location and device metrics such as application usage, connectivity data, and error reports.
  • Usage metrics, such as settings preferences, technical errors, and information about uploaded images and files.
  • Phone numbers used to contact our customer service.

Cookies

We use cookies and other tracking technologies to enhance your experience with our Online Services. These include:

  • Necessary Cookies: Essential for basic website functionality.
  • Preference Cookies: Store information like language preferences and region.
  • Statistic Cookies: Help us understand how visitors interact with the site.
  • Marketing Cookies: Track user behavior across websites to show personalized ads.
  • Unclassified Cookies: Cookies in the process of classification.

You can change or withdraw your consent for cookies at any time through the Cookie Declaration on our website.


Your Rights

Subject to applicable law, you have the right to request access to, correction of, or restriction of the processing of your personal information. You may also request erasure of your personal information under certain conditions.

In addition, you may request to receive a copy of your personal information in a structured, commonly used, machine-readable format, where technically feasible. To exercise these rights, please contact Big League Clean’s Privacy Officer using the details below. You may lodge a complaint with a data protection authority if you are not satisfied with our response.


Categories of Information We Disclose and Parties to Whom We Disclose

Big League Clean LLC does not disclose personal information about customers to third parties, except in the following circumstances:

Service Providers:

We may share personal information with service providers that assist us in areas such as account processing, IT support, and other business services. These third parties are required to maintain the confidentiality of your personal information.

Affiliates:

We may share your information with our affiliates (companies owned by or under common ownership with Big League Clean) to carry out services that you’ve requested.

Third Parties for Marketing:

We do not sell or license your personal information to third parties. However, we may share your information with third-party providers or affiliates whose products or services may be of interest to you for direct marketing purposes. You may opt-out of these communications at any time by contacting us.

Corporate Transactions:

In the event of a business reorganization, merger, or acquisition, your personal information may be transferred to the acquiring company. We will ensure that the receiving company continues to protect your personal information in accordance with this policy.

Legal Disclosures:

We may disclose your personal information to third parties when required by law, including in response to subpoenas, court orders, or other legal processes.


How Big League Clean Uses Your Information

Big League Clean uses the personal information you provide to:

  • Process your requests and provide services.
  • Communicate with you regarding your service or other transactions.
  • Respond to inquiries and provide customer support.
  • Develop new products and services and enhance existing offerings.
  • Carry out marketing, promotional, and business development activities.
  • Meet legal and regulatory requirements.

Data Security and Compliance

We take the security of your personal information seriously and use appropriate technical and organizational measures to safeguard it. Our practices comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).


Retention and Storage of Your Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable laws. Once the purpose for which the data was collected is fulfilled, we will securely delete or anonymize your personal information, unless retention is required for legal reasons.


Children’s Privacy

Big League Clean’s Online Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so we can take the necessary actions to delete it.


Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, or if you wish to access, update, or correct your personal information, please contact us at:

Big League Clean LLC
1550 Larimer St.
Denver, CO 80202
(970) 805-0988
[email protected]


Your Acceptance of Our Privacy Policy

By using Big League Clean’s Online Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our Online Services or submitting personal information.


Changes to the Privacy Policy

Big League Clean reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated Privacy Policy will reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically for any updates.

Effective Date: February 1 2023